Re: Rollback report

[BesttianBoy]

Hi! I am sorry, but we cannot refund lost items or jutsu since what happened is beyond our control.

Please be advised that we're not responsible for any loss of game progress as the saving and loading process is carried out by your device to your google play account. We don't have control over your saved files.

Please check our guide regarding save issues.

How come the 1000 token that i just topped up are also gone? At least i want the 1000 token back ty

[RaijinModerator]

Hi! I am sorry, but we cannot refund lost items or jutsu since what happened is beyond our control.

Please be advised that we're not responsible for any loss of game progress as the saving and loading process is carried out by your device to your google play account. We don't have control over your saved files.

Please check our guide regarding save issues.

https://m.facebook.com/story.php?story_fbid=pfbid02h1hzHzDTMkueegUfDJQxqNTwdMEvqLxP2u1oqcQv5K8wrp9n3R8wnQWvfRgi7o8Zl&id=100083121342903

https://ninjamaster.rpg-board.net/t1-commonly-asked-questions

[BesttianBoy]

I think the reason why is that you didn't manually sync your Google account right before going back inside the game using the emulator. I assume you were using the emulator when you were still level 20, then used the phone and grinded till 24. When you came back, you probably forgot to manually sync if you don't have the auto sync, that happens. Also, I think this is outside of the devs' control like what's mentioned in FAQs, it's mainly coming from Google's side. Still, that sucked, rip man

No bro i already save my account before change device

[flmzy]

I think the reason why is that you didn't manually sync your Google account right before going back inside the game using the emulator. I assume you were using the emulator when you were still level 20, then used the phone and grinded till 24. When you came back, you probably forgot to manually sync if you don't have the auto sync, that happens. Also, I think this is outside of the devs' control like what's mentioned in FAQs, it's mainly coming from Google's side. Still, that sucked, rip man

[BesttianBoy]

saved like sync or just save? anyhow, if that's the case, if you have the receipt (screenshot), you can try to contact Raijin or the devs

I always relogin after lvl up until lvl24

[lequinox]

saved like sync or just save? anyhow, if that's the case, if you have the receipt (screenshot), you can try to contact Raijin or the devs

[BesttianBoy]

I think the reason why is that you didn't manually sync your Google account right before going back inside the game using the emulator. I assume you were using the emulator when you were still level 20, then used the phone and grinded till 24. When you came back, you probably forgot to manually sync if you don't have the auto sync, that happens. Also, I think this is outside of the devs' control like what's mentioned in FAQs, it's mainly coming from Google's side. Still, that sucked, rip man

No bro i already save my account before change device

[lequinox]

I think the reason why is that you didn't manually sync your Google account right before going back inside the game using the emulator. I assume you were using the emulator when you were still level 20, then used the phone and grinded till 24. When you came back, you probably forgot to manually sync if you don't have the auto sync, that happens. Also, I think this is outside of the devs' control like what's mentioned in FAQs, it's mainly coming from Google's side. Still, that sucked, rip man

[BesttianBoy]

user_6be0be8Jj4Kz

Thats my account id

[BesttianBoy]

Thats my account now please help i already top up 1000 token and use to buy some jutsu and its gone

[BesttianBoy]

Hi Please help my account got roll back i already clear chunin exam and play until lvl24 and when i switch devices to emulator it back again to lvl 20 and I've topped up 1000 tokens and it's also gone

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