Ninja Master: A Shinobi Saga Discussions
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Raijin
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Fri Oct 06, 2023 9:50 am
Caito wrote:Hello how are you? The rewards for passing the jounin exam say that they give 400 tokens and the game didn't give them to me. Is it a mistake or do they not give them?
 You should receive the rewards right away
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Caito
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Fri Oct 06, 2023 9:44 am
Message reputation : 100% (1 vote)
Hello how are you? The rewards for passing the jounin exam say that they give 400 tokens and the game didn't give them to me. Is it a mistake or do they not give them?
Raijin
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Fri Oct 06, 2023 9:40 am
Hi! Please be advised that we're not responsible for any loss of game progress as the saving and loading process is carried out by your device to your google play account. We don't have control over your saved files.

Please check our guide regarding save issues.

https://m.facebook.com/story.php?story_fbid=pfbid02h4ECEus9YbxzRucVvcHpG8EAPzY3Cz3p9VxLCrdi9yX1i93FAyLoVp98kenN5qKal&id=100083121342903&mibextid=Nif5oz

https://ninjamaster.rpg-board.net/t1-commonly-asked-questions

Also please check the game Terms of Service about Character Progress and Saved Data.

Bug halloween: undelivered rewards Picsa184
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ReyRob
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Fri Oct 06, 2023 8:10 am
no solution yet?
uwuwu1213
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Mon Sep 25, 2023 9:09 am
ANY UPDATE PLSSS?
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ReyRob
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Fri Sep 22, 2023 7:18 am
Has nothing been resolved yet?
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ReyRob
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Wed Sep 20, 2023 1:29 am
clevnme wrote:if u sent link google drive please make to public or upload in youtube


Ready bro, now you can see the video
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ReyRob
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Wed Sep 20, 2023 1:27 am
Raijin wrote:
uwuwu1213 wrote:it happen to me also i buy the 1559 holloween points kinjutsu , after the update i just notice now that the skill i buy is missing.

Can you do a screen record of your jutsu inventory and screenshot of the Halloween redeemable items if it's marked check? Also send your character id
Upload the video in Google drive or YouTube and send the link here. Make sure we can view the video

This is the video with permission

https://drive.google.com/file/d/1uqUrNC0v2TRoprJe0EyCeX-3wnRXp5Ws/view?usp=drivesdk

And the capture

https://drive.google.com/file/d/1JCF1lZnydLsdxP9sEDXiW4j1QYzJg-F3/view?usp=drivesdk

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uwuwu1213
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Tue Sep 19, 2023 3:09 am
Raijin wrote:
uwuwu1213 wrote:it happen to me also i buy the 1559 holloween points kinjutsu , after the update i just notice now that the skill i buy is missing.

Can you do a screen record of your jutsu inventory and screenshot of the Halloween redeemable items if it's marked check? Also send your character id
Upload the video in Google drive or YouTube and send the link here. Make sure we can view the video




Here is my jutsu inventory
https://drive.google.com/file/d/1-8F9MmwkcUGYFaTshbO2WqJpaPAl5sWO/view?usp=drivesdk

And this is redeem section
https://drive.google.com/file/d/1-AaCKwEqjGwDkQUh5FNglsb9viWd_nDY/view?usp=drivesdk

user_Ys4UzjsG8c94
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ReyRob
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Mon Sep 18, 2023 11:39 pm
Raijin wrote:
ReyRob wrote:noooo bro.... I know you can do something please... I don't know if it's my device's fault, but I had a hard time getting the Halloween tokens to buy the kinjutsu.  I even had it equipped to use it

Can you do a screen record of your jutsu inventory and screenshot of the Halloween redeemable items if it's marked check? Also send your character id
Upload the video in Google drive or YouTube and send the link here. Make sure we can view the video

As you can see in the video and in the screenshot, I am missing the kinjutsu.
I bought the items in order of priority in what I wanted (porque no sabía cuanto dura el evento, así que quería lo mejor primero).
1. pet.
2. Kinjutsu (which was removed from me).
3. back accessory
4. clothing.
5. cosmetics.
6. jutsu of 15999 (because it is expensive and I don't know if I will ever get it)
7. consumables.

Bug halloween: undelivered rewards View?usp=drive_link
https://drive.google.com/file/d/1JCF1lZnydLsdxP9sEDXiW4j1QYzJg-F3/view?usp=drive_link

jutsu videos

https://drive.google.com/file/d/1uqUrNC0v2TRoprJe0EyCeX-3wnRXp5Ws/view?usp=drive_link


user_62D8hwAYSliW
Raijin
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Mon Sep 18, 2023 7:22 pm
uwuwu1213 wrote:it happen to me also i buy the 1559 holloween points kinjutsu , after the update i just notice now that the skill i buy is missing.

Can you do a screen record of your jutsu inventory and screenshot of the Halloween redeemable items if it's marked check? Also send your character id
Upload the video in Google drive or YouTube and send the link here. Make sure we can view the video
Raijin
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Mon Sep 18, 2023 7:22 pm
ReyRob wrote:noooo bro.... I know you can do something please... I don't know if it's my device's fault, but I had a hard time getting the Halloween tokens to buy the kinjutsu.  I even had it equipped to use it

Can you do a screen record of your jutsu inventory and screenshot of the Halloween redeemable items if it's marked check? Also send your character id
Upload the video in Google drive or YouTube and send the link here. Make sure we can view the video


Last edited by Raijin on Mon Sep 18, 2023 7:23 pm; edited 1 time in total

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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Sun Sep 17, 2023 11:55 am
uwuwu1213 wrote:it happen to me also i buy the 1559 holloween points kinjutsu , after the update i just notice now that the skill i buy is missing.



Just like it happened to me, brother. I hope they give us a solution because it is difficult to get those chips
uwuwu1213
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Sun Sep 17, 2023 11:45 am
it happen to me also i buy the 1559 holloween points kinjutsu , after the update i just notice now that the skill i buy is missing.

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ReyRob
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Sat Sep 16, 2023 8:34 pm
Ahh... also if it had been my device, because of the auto-save, I would have saved before spending the Halloween tokens and he would have returned them to me, and he didn't return them to me, I don't have the kinjutsu, nor the Halloween tokens
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ReyRob
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Sat Sep 16, 2023 8:23 pm
noooo bro.... I know you can do something please... I don't know if it's my device's fault, but I had a hard time getting the Halloween tokens to buy the kinjutsu. I even had it equipped to use it
Raijin
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Sat Sep 16, 2023 2:20 pm
ReyRob wrote:Two days ago I bought kinjutsu: bats transformation.  They gave it to me at the time, but then they took it away from me... they didn't give me the tokens I spent either... I need a refund for the tokens or the kinjutsu please.

Hi! Please be advised that we're not responsible for any loss of game progress as the saving and loading process is carried out by your device to your google play account. We don't have control over your saved files.

Please check our guide regarding save issues.

https://m.facebook.com/story.php?story_fbid=pfbid02h4ECEus9YbxzRucVvcHpG8EAPzY3Cz3p9VxLCrdi9yX1i93FAyLoVp98kenN5qKal&id=100083121342903&mibextid=Nif5oz

https://ninjamaster.rpg-board.net/t1-commonly-asked-questions

Also please check the game Terms of Service about Character Progress and Saved Data.

Bug halloween: undelivered rewards Picsa184
Raijin
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

Sat Sep 16, 2023 2:19 pm
Hi! Please be advised that we're not responsible for any loss of game progress as the saving and loading process is carried out by your device to your google play account. We don't have control over your saved files.

Please check our guide regarding save issues.

https://m.facebook.com/story.php?story_fbid=pfbid02h4ECEus9YbxzRucVvcHpG8EAPzY3Cz3p9VxLCrdi9yX1i93FAyLoVp98kenN5qKal&id=100083121342903&mibextid=Nif5oz

https://ninjamaster.rpg-board.net/t1-commonly-asked-questions

Also please check the game Terms of Service about Character Progress and Saved Data.

Bug halloween: undelivered rewards Picsa184

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ReyRob
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Bug halloween: undelivered rewards Empty Bug halloween: undelivered rewards

Sat Sep 16, 2023 12:49 pm
Message reputation : 100% (1 vote)
Two days ago I bought kinjutsu: bats transformation. They gave it to me at the time, but then they took it away from me... they didn't give me the tokens I spent either... I need a refund for the tokens or the kinjutsu please.
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Bug halloween: undelivered rewards Empty Re: Bug halloween: undelivered rewards

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